Consultative Sales Specialist for AI-powered Emergency & Assistance Systems

We are seeking a full-time Consultative Sales Specialist for our Düsseldorf office who comprehensively understands complex customer requirements, convincingly communicates individual solutions and added value, actively supports demanding sales processes, and builds sustainable, trusting customer relationships.

Summary

Reponsibilities Must-have Nice-to-have Benefits

Reponsibilities

Consulting, not just product sales
You guide prospects and customers as a trusted advisor through the entire decision-making process and develop individual solutions based on our AI-powered emergency call and assistance systems.
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Solution Sales with Added Value
- Analysis of customer requirements and business processes
- Developing individual solutions for facilities in the Senior Living, care, and healthcare sectors
- Presenting business cases, added value, and ROI potential
- Managing complex sales processes with multiple stakeholders
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Building Sustainable Customer Relationships
- Acquiring and supporting B2B and selected B2C customers
- Building long-term partnerships with decision-makers and multipliers
- Conducting product presentations, workshops, and consulting discussions
- Expanding existing customer relationships and identifying further potential
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Close Collaboration within the Company
- Collaboration with Marketing, Product Management, and Customer Success
- Active market and competitor monitoring
- Incorporating customer feedback to further develop our solutions

Must-have

Many years of experience in solution selling and consultative selling
Proven track record in selling complex products, solutions, or systems
Excellent ability to analyze customer needs and translate them into tangible added value
Highly self-motivated, goal-oriented, and strong closing skills
Strong communication skills, empathy, and a confident presence at the executive level

Nice-to-have

Experience in selling software, hardware, or SaaS solutions
Experience in the healthcare sector, care environment, senior living, or related industries
Understanding of customer-side investment and procurement processes
Experience from a purchasing, procurement, or user perspective, enabling you to deeply understand your customers' requirements and decision-making processes

Benefits