Privacy policy

In general

As the operator of this website and as a company, we come into contact with your personal data. This means all data that says something about you and with which you can be identified. In this privacy policy, we would like to explain to you how, for what purpose and on which legal basis we process your data.

Responsible for data processing on this website and in our company is:

Digital Vital Innovation GmbH

Zollhof 30
40221 Dusseldorf

Telephone: 0231/586878-99

email: datenschutz@divital.care

General notes

SSL or TLS encryption

When you enter your data on websites, place online orders or send emails over the Internet, you must always expect unauthorised third parties to access your data. There is no complete protection against such access. However, we do everything we can to protect your data in the best possible way and to close the security gaps as far as possible.

An important protective mechanism is the SSL or TLS encryption of our website, which ensures that data that you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the entered Internet address in your browser and by the fact that our Internet address starts with https://and not with http://.

How long do we store your data?

In some places in this privacy policy, we will inform you how long we or the companies that process your data on our behalf will store your data. If such information is missing, we will store your data until the purpose of data processing no longer applies, you object to data processing or you withdraw your consent to data processing.

However, in the event of an objection or revocation, we may continue to process your data if at least one of the following conditions is met:

We have compelling legitimate reasons for continuing data processing which outweigh your interests, rights and freedoms (only if you object to data processing; if the objection is directed against direct marketing, we cannot provide any legitimate reasons).

Data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct marketing).

We are required by law to keep your data.

In this case, we will delete your data as soon as the requirement (s) no longer apply or do not apply.

Transfer of data to the USA

On our website, we also use tools from companies that transfer your data to the USA and store it there and, if necessary, further process it. This is particularly important to you because your data does not enjoy the same protection in the USA as within the EU, where the General Data Protection Regulation (GDPR) applies. For example, US companies are required to disclose personal data to security authorities without you, as a data subject, being able to take legal action against this. It is therefore possible that US authorities (e.g. secret services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

data protection officer

We have appointed a data protection officer for our company:

DataGap GmbH

Bessemerstraße 82
12103 Berlin

Telephone: 030 — 577 10 513
email: team@datagap.de

Your rights

Objection to data processing

IF YOU READ IN THIS PRIVACY POLICY THAT WE HAVE LEGITIMATE INTERESTS IN PROCESSING YOUR DATA AND THEREFORE DO SO IN ACCORDANCE WITH ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO FILE AN OBJECTION UNDER ARTICLE 21 GDPR. THIS ALSO APPLIES TO PROFILING BASED ON THE ABOVE PROVISION. THE PREREQUISITE IS THAT YOU GIVE REASONS FOR THE OBJECTION ARISING FROM YOUR PARTICULAR SITUATION. A JUSTIFICATION IS NOT REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT MARKETING.

THE RESULT OF THE OBJECTION IS THAT WE ARE NO LONGER ALLOWED TO PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING REQUIREMENTS IS MET:

  • WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS.
  • THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST DIRECT ADVERTISING OR AGAINST PROFILING ASSOCIATED WITH IT.

More rights

Withdrawal of your consent to data processing

Many data processing operations are based on your consent. You grant this, for example, by ticking online forms accordingly before you submit the form, or by allowing certain cookies when you visit our website. You can withdraw your consent at any time without giving reasons (Article 7 (3) GDPR). From the time of withdrawal, we may no longer process your data. The only exception: We are required by law to keep the data for a certain period of time. There are such retention periods in particular in tax and commercial law.

Right to lodge a complaint with the competent supervisory authority

If you believe that we are violating the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority under Article 77 GDPR. You can contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right of appeal exists in addition to administrative or judicial remedies.

Right to data portability

Data that we process automatically on the basis of your consent or in fulfilment of a contract must be handed over to you or to a third party in a standard machine-readable format if you request this. We can only transfer the data to another person responsible insofar as this is technically possible.

Right to access, delete and correct data

According to Article 15 GDPR, you have the right to receive information free of charge about what personal data we have stored about you, where the data comes from, to whom we transfer the data and for what purpose it is stored. If the data is incorrect, you have the right to rectification (Article 16 GDPR); under the conditions of Article 17 GDPR, you may request that we delete the data.

Right to restrict processing

In certain situations, you can require us to restrict the processing of your data in accordance with Article 18 GDPR. Apart from storage, the data may then only be processed as follows:

  • with your consent
  • to assert, exercise or defend legal claims
  • to protect the rights of another natural or legal person
  • for reasons of important public interest of the European Union or a Member State

The right to restrict processing exists in the following situations:

  • You have denied the accuracy of your personal data stored by us and we need time to verify this. The right exists here for the duration of the examination.
  • The processing of your personal data is wrongfully or was unlawful in the past. As an alternative, you have the right to delete the data here.
  • We no longer need your personal data, but you need it to exercise, defend or assert legal claims. As an alternative, you have the right to delete the data here.
  • You have filed an objection in accordance with Article 21 (1) GDPR and now your interests and ours must be weighed against each other. The law exists here as long as the result of the consideration has not yet been determined.

Hosting and content delivery networks (CDN)

External hosting

Webflow

What is Webflow?

Tool for creating and hosting websites

Who processes your data?

Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, United States of America


Where can you find more information about data protection at Webflow?

https://webflow.com/legal/eu-privacy-policy

On what basis do we transfer your data to the USA?

Based on the European Commission's standard contractual clauses.

Webflow is also certified under the EU-US Data Privacy Framework (DPF).

More information: https://www.dataprivacyframework.gov/participant/6365

How do we process your data?

Webflow makes our website technically available and enables a reliable presentation of the content. When you visit our website, Webflow collects various log files, including your IP address. Webflow also uses cookies and other recognition technologies, which are absolutely necessary for the presentation of the website, certain functions and security (necessary cookies). Data processing is carried out exclusively in accordance with our instructions within the framework of an order processing contract.

storage locations

Processing is carried out on servers in the USA. Data protection is ensured by standard contractual clauses and DPF certification.

On which legal basis do we process your data?

We have a legitimate interest in presenting our website in a technically reliable manner. Data processing is therefore based on Article 6 (1) (f) GDPR.

Insofar as consent to the storage of cookies or access to information on the device is required, we process your data on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG. You can withdraw your consent at any time with effect for the future.

Has an order processing contract been concluded with the host?

yes

How do we process your data?

The host stores all data on our website. This includes all personal data that is collected automatically or through your input. In particular, this may include: your IP address, pages viewed, names, contact details and inquiries, as well as meta and communication data. When processing data, Western Systems Informationssysteme GmbH complies with our instructions and only ever processes the data to the extent necessary to fulfill its obligation to provide services to us.

On which legal basis do we process your data?

Since we address potential customers via our website and maintain contacts with existing customers, data processing by our host serves to initiate and fulfill contracts and is therefore based on Art. 6 para. 1 lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the basis of Art. 6 para. 1 lit. f) GDPR.

Data collection on this website

Using cookies

Our website places cookies on your device. These are small text files that are used for different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies, it would not be possible to take advantage of the benefits of a shopping cart in an online shop. Still other cookies are used to analyze user behavior or optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you visit the website (so-called third-party cookies).

How do we process your data?

Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can result, for example, in your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:

  • Would you like to be informed when cookies are set?
  • Do you want to exclude cookies in general or in specific cases?
  • Do you want cookies to be automatically deleted when you close your browser?

If you disable or do not allow cookies, the functionality of the website may be limited.

If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also ask for your consent when you visit our website.

On which legal basis do we process your data?

We have a legitimate interest in ensuring that our online offerings can be used by visitors without technical problems and that all desired functions are available to them. Necessary and functional cookies are therefore stored on your device on the basis of Art. 6 para. 1 lit. f) GDPR. We use all other cookies on the basis of Art. 6 para. 1 lit. a) GDPR, provided that you give us appropriate consent. You can cancel this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.

server log files

Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after just a short period of time, so that we cannot assign the data to you personally. The data is automatically transmitted from your browser to our provider.

How do we process your data?

Our provider stores the server log files so that we can track the activity on our website and find errors. The files contain the following data:

  • Browser type and version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • Time of server request
  • IP address (anonymized if applicable)

We do not combine this data with other data, but only use it for statistical evaluation and to improve our website.

On which legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs error-free. It is also our legitimate interest to obtain an anonymous overview of access to our website. Data processing is therefore lawful in accordance with Article 6 (1) (f) GDPR.

contact form

You can send us a message using the contact form on this website.

How do we process your data?

We save your message and the information from the form so that we can process your request, including follow-up questions. This also applies to the contact details provided. We will not share the data with other people without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your request was finally processed.
  • You are asking us to delete the data.
  • You withdraw your consent to storage.

This only does not apply if we are required by law to store the data.

On which legal basis do we process your data?

If your request is related to our contractual relationship or serves to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process inquiries addressed to us. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.

Request by e-mail, telephone or fax

You can send us a message by e-mail or fax or give us a call.

How do we process your data?

We save your message as well as the contact details you have provided yourself and the telephone number you have provided so that we can process your request, including follow-up questions. We will not share the data with other people without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your request was finally processed.
  • You are asking us to delete the data.
  • You withdraw your consent to storage.

This only does not apply if we are required by law to store the data.

Analytical tools and advertising

We use the following tools to analyze the behavior of our website visitors and show them advertising.

WordPress Stats

What is WordPress Stats?

User behavior analysis tool

Who processes your data?

Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, United States of America

Where can you find more information about privacy in WordPress statistics?

https://automattic.com/privacy/

On what basis do we transfer your data to the USA?

Based on the European Commission's standard contractual clauses (https://automattic.com/privacy/)

How do we process your data?

We are always interested in optimising our website for users and placing advertising optimally. WordPress Stats helps us with this. The tool records how many people visit our website and how they behave, from which website they come to our website, where they are and which browser and operating system versions they use. For this purpose, WordPress Stats uses cookies, device fingerprinting and other technologies to recognize users. In detail, the following data is stored:

  • referrer
  • IP address
  • browsers
  • Origin of website visitors (country, city)
  • Clicks, views, and downloads on the website

The storage location is servers in the USA. Your IP address is anonymized after processing and before storage.

On which legal basis do we process your data?

As a website operator, we have a legitimate interest in the anonymized analysis of user behavior for the purpose of optimizing our website and the advertising placed there. Data processing is therefore lawful under Article 6 (1) (f) GDPR. In the event that, for example, you have consented to the storage of cookies or otherwise consented to data processing by WordPress Stats, the legal basis is only Art. 6 para. 1 lit. a) GDPR. You can withdraw your consent at any time with effect for the future.

Plug-ins and tools

Google Web Fonts (local hosting)

We use fonts from the US company Google on our website. We have installed the fonts locally so that there is no connection to Google's servers when you visit our website.

You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Own services/miscellaneous

Handling applicant data

If you would like to work for us, we would be happy to receive your application. We treat all submitted personal data strictly confidentially. This also applies to data that we only collect later in the course of the application process.

How do we process your data?

We store and use all data that we collect as part of the application process to the extent necessary to decide whether to establish an employment relationship. In addition to contact and communication data and application documents, this also includes notes that we make during job interviews. Within our company, we will only share your data with people who are involved in processing your application.

If the application is successful, we store the data required to carry out the employment relationship in our data processing systems.

If we are currently unable to offer you a suitable position, we will be happy to add your data to our pool of applicants with your consent. This makes it possible to contact you if there is a vacancy that matches your profile.

How long do we store your data?

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to keep your documents and other application data for up to 6 months after the application process has ended. The reason is that in the event of a legal dispute, we may need the data for evidence purposes. After the deadline, we delete the data and destroy the documents. If a legal dispute is actually imminent or is it already pending, we delete the data and documents when they are no longer required for evidentiary purposes.

We delete data from the applicant pool no later than 2 years after giving consent. If you withdraw your consent before the end of this period, we will delete it earlier.

Deleting your data always requires that we are not legally obliged to keep it for longer.

On which legal basis do we process your data?

We process your applicant data on the basis of § 26 BDSG-neu (initiation of an employment relationship) and Art. 6 para. 1 lit. b) GDPR (general contract initiation).

The same applies if your application is successful.

If we are unable to make you a job offer, you reject a job offer, or withdraw your application, we have a legitimate interest in using your information for evidentiary purposes in a potential legal dispute. Data processing is therefore based on Art. 6 para. 1 lit. f) GDPR.

If you have expressly consented to the storage of your data, we process your data on the basis of Art. 6 para. 1 lit. a) GDPR. You can withdraw your consent at any time with effect for the future.

This GDPR-compliant privacy policy was created with the intelligent data protection generator of PRIVE data protection software created.