Data protection regulations

General information

As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that says something about you and with which you can be identified. In this privacy policy, we would like to explain to you how, for what purpose and on what legal basis we process your data.

We are responsible for data processing on this website and in our companny:
Digital Vital Innovation GmbH
Zollhof 30
40221 Düsseldorf

Telephone: 0231/586878-99
E-mail: datenschutz@divital.care


General information

SSL or TLS encryption
When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be aware that unauthorised third parties may access your data. There is no complete protection against such access. However, we do everything we can to protect your data in the best possible way and to close security gaps as far as possible.

An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data that you transmit to us cannot be read by third parties. You can recognise the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.

How long do we store your data?

In some places in this privacy policy, we inform you about how long we or the companies that process your data on our behalf store your data. If no such information is provided, we will store your data until the purpose of the data processing no longer applies, you object to the data processing or you withdraw your consent to the data processing.

However, in the event of an objection or revocation, we may continue to process your data if at least one of the following conditions is met:

We have compelling legitimate grounds for continuing the data processing that outweigh your interests, rights and freedoms (only if you object to the data processing; if the objection is to direct marketing, we cannot provide any legitimate grounds).

Data processing is necessary for the establishment, exercise or defence of legal claims (does not apply if your objection is to direct marketing).

We are legally obliged to retain your data.

In this case, we will delete your data as soon as the requirement(s) no longer apply or cease to apply.

Data transfer to the USA

On our website, we also use tools from companies that transfer your data to the USA and store and, if necessary, process it there. This is particularly important for you because your data does not enjoy the same protection in the USA as it does within the EU, where the General Data Protection Regulation (GDPR) applies.
For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It is therefore possible that US authorities (e.g. secret services) may process, analyse and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Data protection officer

We have appointed a data protection officer for our company: DataGAP GmbH
Bessemerstr. 82
12103 Berlin

Telephone: 030 – 577 10 513
E-mail: team@datagap.de

Your rights

Objection to data processing

IF YOU READ IN THIS PRIVACY POLICY THAT WE HAVE LEGITIMATE INTERESTS IN THE PROCESSING OF YOUR DATA AND THAT THIS IS THEREFORE BASED ON ART. 6 ABS. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT UNDER ART. 21 GDPR, YOU HAVE THE RIGHT TO OBJECT TO THIS. THIS ALSO APPLIES TO PROFILING BASED ON THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO JUSTIFICATION IS REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT MARKETING PURPOSES.

THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING CONDITIONS APPLIES:

WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST DIRECT ADVERTISING OR AGAINST PROFILING IN CONNECTION WITH THIS.

Further rights

Revocation of your consent to data processing Many data processing operations are carried out on the basis of your consent. You give this consent, for example, by ticking the appropriate box on online forms before you send the form or by allowing certain cookies when you visit our website. You can revoke your consent at any time without giving reasons (Art. 7 para. 3 GDPR). We may then no longer process your data from the time you withdraw your consent. The only exception: We are legally obliged to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.

Right to lodge a complaint with the competent supervisory authority

If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. You can contact a supervisory authority in the member state of your place of residence, your place of work or the place where the alleged infringement took place. The right to lodge a complaint exists in addition to administrative or judicial remedies.

Right to data portability

We must provide you or a third party with data that we process automatically on the basis of your consent or in fulfilment of a contract in a commonly used, machine-readable format if you request this. We can only transfer the data to another controller if this is technically possible.

Right to data access, erasure and rectification

In accordance with Art. 15 GDPR, you have the right to receive information free of charge about what personal data we have stored about you, where the data comes from, to whom we transfer the data and for what purpose it is stored. If the data is incorrect, you have the right to rectification (Art. 16 GDPR); under the conditions of Art. 17 GDPR, you may request that we erase the data.

Right to restriction of processing

In certain situations, you can request that we restrict the processing of your data in accordance with Art. 18 GDPR. The data may then – apart from storage – only be processed as follows
  • with your consent
  • for the establishment, exercise or defence of legal claims
  • for the protection of the rights of another natural or legal person
  • for reasons of important public interest of the European Union or a Member State

The right to restriction of processing exists in the following situations

  • You have disputed the accuracy of your personal data stored by us and we need time to verify this. In this case, the right exists for the duration of the review.
  • The processing of your personal data is unlawful or was unlawful in the past. In this case, you have the right to have the data erased as an alternative.
  • We no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims. Alternatively, you have the right to have the data erased.
  • You have lodged an objection in accordance with Art. 21 para. 1 GDPR and now your interests and ours must be weighed against each other. The right exists here as long as the result of the balancing process has not yet been determined.

Hosting and Content Delivery Networks (CDN)

External hosting

Our website is hosted on a server of the following internet service provider (hoster):   Western Systems Informationssysteme GmbH
Wiesenstrasse 21
40549 Düsseldorf


Has a contract for order processing been concluded with the hoster? Yes

How do we process your data?

The host stores all data from our website. This also includes all personal data that is collected automatically or through your input. This may include in particular Your IP address, pages accessed, names, contact details and enquiries as well as meta and communication data. When processing data, Western Systems Informationssysteme GmbH adheres to our instructions and only ever processes the data to the extent necessary to fulfil its service obligations to us.

On what legal basis do we process your data?

Since we address potential customers via our website and maintain contact with existing customers, data processing by our hoster serves to initiate and fulfil contracts and is therefore based on Art. 6 para. 1 lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional website that fulfils the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the basis of Art. 6 para. 1 lit. f) GDPR.

Data collection on this website

Use of cookies

Our website places cookies on your device. These are small text files that are used for different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are required to be able to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to use the benefits of a shopping basket in an online shop. Other cookies are used to analyse user behaviour or to optimise advertising measures. If we use third-party services on our website, e.g. to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).

How do we process your data?

Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they disappear automatically. Permanent cookies, on the other hand, remain on your device if you do not delete them yourself. This can, for example, lead to your user behaviour being permanently analysed. You can use the settings in your browser to influence how it handles cookies:

  • Do you want to be informed when cookies are set?
  • Do you want to exclude cookies in general or for certain cases?
  • Do you want cookies to be deleted automatically when you close your browser?
  • If you deactivate or do not allow cookies, the functionality of the website may be restricted.

If we use cookies from other companies or for analysis purposes, we will inform you about this in this privacy policy. We also ask for your consent in this regard when you visit our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our online services can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device is therefore based on Art. 6 para. 1 lit. f) GDPR. We use all other cookies on the basis of Art. 6 para. 1 lit. a) GDPR, provided that you give us your consent to do so. You can revoke this consent at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when your consent was requested, these cookies will also be stored exclusively on the basis of your consent.

Server log files

Server log files log all requests and access to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymised by the provider after a short time so that we cannot assign the data to you personally. The data is automatically transmitted from your browser to our provider.

How do we process your data?

Our provider stores the server log files in order to be able to track the activities on our website and identify errors. The files contain the following data

  • Browser type and version
  • Operating system used
  • referrer URL
  • Host name of the accessing computer
  • Time of the server enquiry
  • IP address (anonymised if necessary)
  • We do not merge this data with other data, but only use it for statistical analysis and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs smoothly. It is also in our legitimate interest to obtain an anonymised overview of access to our website. Data processing is therefore lawful pursuant to Art. 6 (1) (f) GDPR.

Contact form

You can send us a message using the contact form on this website.

How do we process your data?

We store your message and the information from the form in order to be able to process your enquiry, including follow-up questions. This also applies to the contact details provided. We will not pass the data on to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following points occurs:
  • Your enquiry has been finally processed.
  • You ask us to delete the data.
  • You revoke your consent to storage.
  • This only does not apply if we are legally obliged to retain the data.

On what legal basis do we process your data?

If your enquiry is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is in our legitimate interest to process enquiries addressed to us effectively. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.

Enquiry by email, telephone or fax

You can send us a message by e-mail or fax or give us a call.

How do we process your data?

We store your message and the contact details you have provided or the telephone number you have transmitted in order to be able to process your enquiry, including follow-up questions. We will not pass on your data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following points occurs:
  • Your enquiry has been finally processed.
  • You ask us to delete the data.
  • You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.

Analysis tools and advertising

We use the following tools to analyse the behaviour of our website visitors and to show them advertising.

WordPress Stats

What is WordPress Stats?

Tool for analysing user behaviour

Who processes your data?

Automattic Inc, 60 29th Street #343, San Francisco, CA 94110-4929, USA

Where can you find more information about data protection with WordPress Stats?

Privacy Policy

On what basis do we transfer your data to the USA?

On the basis of the standard contractual clauses of the European Commission (https://automattic.com/privacy/)

How do we process your data?

We are always interested in optimising our website for users and placing advertising in the best possible way. WordPress Stats helps us to do this. The tool records how many people visit our website and how they behave, from which website they come to our website, where they are located and which browser and operating system versions they use. WordPress Stats uses cookies, device fingerprinting and other technologies to recognise users. Specifically, the following data is stored
  • Referrer
  • IP address
  • browser
  • Origin of the website visitor (country, city)
  • Clicks, views and downloads on the website
Storage location are servers in the USA. Your IP address is anonymised after processing and before storage.

On what legal basis do we process your data?

As the website operator, we have a legitimate interest in the anonymised analysis of user behaviour for the purpose of optimising our website and the advertising placed on it. Data processing is therefore lawful under Art. 6 (1) (f) GDPR. In the event that you have consented to the storage of cookies, for example, or have otherwise consented to data processing by WordPress Stats, the legal basis is exclusively Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.

Plugins and tools

Google Web Fonts (local hosting)

We use fonts from the US company Google on our website. We have installed the fonts locally so that there is no connection to Google’s servers when you visit our website.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Own services / other Handling of applicant data

If you would like to work for us, we would be happy to receive your application. We treat all personal data transmitted in strict confidence. This also applies to data that we only collect later during the application process.

How do we process your data?

We store and use all data that we collect as part of the application process insofar as this is necessary to decide on the establishment of an employment relationship. In addition to contact and communication data and application documents, this also includes, for example, notes that we take during job interviews. We only pass on your data within our company to persons who are involved in processing your application.
If your application is successful, we will store the data required to fulfil the employment relationship in our data processing systems.
If we are currently unable to offer you a suitable position, we will be happy to add your data to our applicant pool with your consent. This gives us the opportunity to contact you if a position becomes available that matches your profile.

How long do we store your data?

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain your documents and other application data for up to 6 months after the end of the application process. The reason for this is that we may need the data for evidence purposes in the event of a legal dispute. After this period has expired, we delete the data and destroy the documents. If a legal dispute is actually imminent or already pending, we will delete the data and documents if they are no longer required for evidentiary purposes.
We delete data in the applicant pool no later than 2 years after consent has been granted. If you withdraw your consent before this period expires, we will delete it earlier.

The deletion of your data always presupposes that we are not legally obliged to keep it for longer.

On what legal basis do we process your data?

We process your applicant data on the basis of Section 26 BDSG-new (initiation of an employment relationship) and Art. 6 para. 1 lit. b) GDPR (general contract initiation).

The same applies if your application is successful.

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we have a legitimate interest in using your data for evidence purposes in a possible legal dispute. The data processing is therefore based on Art. 6 para. 1 lit. f) GDPR.

If you have expressly consented to the storage of your data, we process your data on the basis of Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.

This GDPR-compliant privacy policy was created with the intelligent data protection generator of PRIVE data protection software.

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